The usual starting point is asking you to give me lots of information so that I can complete a Runner Questionnaire. It is valuable to spend this time at the outset, so that the programme starts off from a fully informed position.
INDUCTION AND GOAL SETTING
Ideally the induction will include a thorough face to face meeting and a chance to actually watch you running, if that is practical. This usually lasts about 80 minutes and is backed up by a through personalised email debrief shortly afterwards.
It helps the planning process if you can identify an event at least 12 weeks later, and ideally around 26 weeks, as a personal goal, and we'll consider, whatever your level of fitness, with you a realistic target for that event. We will also discuss suitable milestone events en route to the target race and will suggest suitable options if you wish. This provides the framework for each monthly programme.
There is a choice of feedback and contact options, mainly by email and phone, and unlike many, there are no 'gold/silver/bronze' type packages. Good thorough coaching is good thorough coaching, not determined by how much a runner is paying for a good service.
Each athlete is an experiment of one and feedback on how you rate the coaching style is welcome so we can constantly seek to improve. In the real world runners will occasionally be injured or ill. Experience suggests that this is often when a coach is most helpful, advising, strictly in the context of any medical advice that the runner receives and shares, a suitable cross training programme so that the fitness built up through running can largely be maintained by alternative training methods.